PERSONAL DATA PROCESSING POLICY

This Personal Data Processing Policy shall apply to the users of International Travel Plus LLP’s (hereinafter – “the Company”) website, mobile applications or other services and products.

Our users’ data that we collect are stored safely on our servers.

Your consent shall cover use of personal data provided when executing formalities in connection with the Company’s services or travel products (hereinafter – “the Products”) on your request and further conclusion of civil transactions involving our Company, partners/ultimate suppliers of the Company, and other third parties providing services to us, including travel agents, tour operators, carriers, hotels, consular services, etc.

Personal data provided by you will be used for the following purposes:

  • request for cooperation and user registration;
  • conclusion, execution and termination of civil contracts (for provision of services);
  • providing user with access to services, information and/or materials on www.hotelplus.kz website;
  • booking of certain travel services;
  • clarification of order details;
  • sending notifications about new products and services, special offers and various events to the user (User can stop receiving informational messages at any time by sending e-mail to comment@itplus.kz marked “Refusal from notifications about new products and services and special offers ").
  • collection of information about user’s actions on the web-site using Internet statistics services with the aim of improving quality of the site and its content;
  • processing of user’s anonymised data, if allowed by the settings of user’s browser (saving of cookies and use of JavaScript technology are enabled);
  • performance of other actions related to provision of services according to corresponding user’s request/application.

By giving consent, you confirm that:

- you are aware of the rights of personal data subjects provided for by the local and international laws on personal data and their protection and that you have been informed about the fact that you can revoke your consent;

- informed about possibility of sending your personal data to third parties (service providers) by our Company for executing formalities in connection with provision of services on your request (cross-border transfer of personal data).

You may refuse to provide your personal data requested by us and/or prohibit processing of received data.
If you refuse to provide personal data, we will not be able to provide you with access to the services and products of our Company.
You can contact us at any time in order to remove, change and provide your personal by sending corresponding request to comment@itplus.kz. If previously submitted personal data were transferred to ultimate suppliers for execution of request or order, request for removal will not be accepted. Your personal data will not be used after the date of your request for removal.

In order stop receiving information and promotional materials from our Company you need to use “unsubscribe” setting in the materials sent or send your request to comment@itplus.kz.
In order to block cookies, enable corresponding settings in your browser.

Access to the Company’s services and products will be provided only to persons who have reached the age of 18. Our Company does not refer to anyone under the age of 13 ("Children"). We do not knowingly collect personal data of children under the age of 13. If you are a parent or guardian and you find out that your children have provided us with personal information, please contact us. If we find out that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to remove this information from our servers.

We reserve the right to update or change our Policy at any time, and you should periodically check it on our website www.hotelplus.kz



Terms used in this document:
“Personal data” - information relating to personal data subject who is identified on the basis of such data stored on electronic media, on paper and (or) other media. Definition of personal data comprises the following: surname, name, patronymic; year, month, and day of birth; gender; data of identification document, passport data (series, number, date of issue, name of the authority that issued the document), and citizenship; address of residence (registration and actual), home and mobile phone numbers; email, passport number and expiration date; the name and surname as they appear on the passport; information requested by consular services of the embassy of the country to which travel is planned for considering visa issuance; other information necessary for provision of services.  "Processing of personal data" - actions aimed at accumulation, storage, change, amendment, use, distribution, depersonalization, blocking, and destruction of personal data; “Transboundary transfer of personal data” - transfer of personal data to the territory of foreign states.